Job Description
Join our dynamic team at Downtown Newark Wellness Center as a Part-Time Front Desk Receptionist! This role is perfect for energetic individuals who thrive in fast-paced environments and excel at creating exceptional first impressions. You'll be the welcoming face of our facility, managing daily operations with precision and professionalism while supporting our commitment to patient wellness.
We offer competitive hourly rates, flexible scheduling (including evenings/weekends), and a supportive atmosphere where your contributions make a real difference. If you're passionate about customer service and seeking a rewarding part-time opportunity in Newark's healthcare sector, apply today!
Responsibilities
- Greet and assist visitors with exceptional professionalism, managing check-in/out procedures efficiently
- Answer multi-line phone system, directing calls and taking accurate messages
- Schedule appointments using our digital booking system while maintaining detailed records
- Process payments, verify insurance details, and manage billing inquiries
- Maintain clean, organized reception area and manage office inventory
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Handle confidential patient information with strict adherence to HIPAA compliance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years experience in front desk, reception, or customer service role
- Proficiency with Microsoft Office Suite and appointment scheduling software
- Exceptional communication skills and professional phone etiquette
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of medical terminology and HIPAA regulations
- Reliable transportation to cover varied shifts (including weekends)