Job Description
Join our dynamic healthcare team in Las Vegas as an Entry-Level Customer Service Specialist! Nevada Health Solutions is urgently hiring compassionate individuals to provide exceptional patient support. No prior experience required – we provide comprehensive training. Enjoy competitive pay, full benefits, and opportunities for growth in a fast-paced environment. Help us deliver outstanding healthcare experiences to our community!
Responsibilities
- Handle patient inquiries via phone, email, and in-person with professionalism and empathy
- Assist with appointment scheduling and insurance verification processes
- Maintain accurate patient records using our electronic health record system
- Collaborate with medical staff to resolve patient concerns efficiently
- Support administrative tasks including data entry and document management
- Participate in ongoing training to enhance service quality
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced healthcare setting
- Positive attitude and commitment to patient-centered care
- Must pass background check and drug screening