Job Description
Are you ready to launch a rewarding career in Nashville?
Nashville Tech Solutions is looking for ambitious individuals to join our growing team as Part-Time Customer Success Associates. We pride ourselves on being a company that invests in its people through comprehensive, paid training. Whether you are a student looking for flexible hours or a professional seeking a new challenge, we provide the roadmap to success.
Join us and gain hands-on experience in a fast-paced, high-conversion environment. We offer mentorship, career growth opportunities, and a culture that values hard work and dedication.
Responsibilities
- Complete a structured training program to master product knowledge and sales strategies.
- Assist in onboarding new clients and ensuring a smooth transition to our services.
- Conduct outbound follow-up calls and emails to support client retention efforts.
- Maintain accurate records of client interactions and progress in our CRM system.
- Collaborate with the sales team to identify upsell and cross-sell opportunities.
- Monitor customer feedback and communicate trends to management.
- Participate in daily team meetings and performance training sessions.
Qualifications
- High school diploma or equivalent required; Bachelor's degree preferred but not mandatory.
- Strong communication skills with the ability to articulate ideas clearly.
- Willingness to learn and adapt to new technologies and processes.
- Ability to work part-time hours (20-25 hours per week) with flexibility.
- Reliable internet connection and computer access for remote training sessions.
- Enthusiastic attitude and a desire to build a long-term career.