Job Description
Are you looking for a rewarding career in Jacksonville, FL that offers the flexibility you need and the financial stability you deserve?
At Apex Community Services, we pride ourselves on being a top-tier employer that values our team members. We are currently seeking a motivated Entry Level Customer Service Representative to join our expanding team.
Why Join Us?
- Daily Pay Options: Get paid when you work, not just once a month.
- No Experience Necessary: We provide comprehensive paid training.
- Modern Environment: Work in a clean, state-of-the-art facility.
As a Customer Service Representative, you will be the face of our brand, ensuring every client interaction is positive and efficient. We are looking for individuals who are eager to learn, reliable, and ready to grow with us.
Responsibilities
- Greet and assist customers with inquiries regarding products and services.
- Operate multi-line telephone systems to route calls and take messages.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues with patience and professionalism.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to meet daily performance goals.
Qualifications
- High school diploma or equivalent required.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and computer access for remote support tasks.
- Must be 18 years of age or older.