Job Description
Join our award-winning team at Indy Growth Partners! We're seeking motivated individuals for our part-time Customer Service Specialist role where comprehensive training is provided. Perfect for students or career changers looking to build professional skills in a supportive environment. Enjoy flexible scheduling while serving diverse clients across Indianapolis. No prior experience required – we'll teach you everything you need to succeed!
Responsibilities
- Delve exceptional customer service via phone, email, and chat channels
- Master company products/services through structured training programs
- Resolve customer inquiries with empathy and efficiency
- Document interactions and maintain accurate case records
- Collaborate with cross-functional teams to improve service quality
- Adapt to evolving industry best practices post-training
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving abilities
- Basic computer literacy and typing skills
- Ability to work 20-25 hours weekly (evening/weekend availability)
- Positive attitude and willingness to learn
- Reliable transportation to downtown Indianapolis location