Job Description
Join Detroit's fastest-growing customer service team! We're seeking motivated individuals for our part-time positions with comprehensive paid training. No prior experience required – we'll equip you with all the tools to succeed in a dynamic, supportive environment. Enjoy flexible scheduling while building valuable skills in communication, problem-solving, and client relations.
Our training program includes:
- 4-week paid onboarding curriculum
- Shadowing with senior specialists
- Continuous professional development
- Career advancement pathways
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and maintain accurate records
- Resolve client inquiries with empathy and efficiency
- Collaborate with team members to optimize service quality
- Utilize CRM software to track interactions
- Contribute to process improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and service-oriented mindset
- No experience necessary – training provided
- Must pass background check