Job Description
Start your career tomorrow with paid training! Boston Career Partners is seeking motivated individuals for our part-time Customer Service Specialist positions. No experience required – we provide comprehensive training to help you succeed in a dynamic customer-facing role.
Join our award-winning team and enjoy flexible scheduling, competitive pay, and clear growth opportunities. This position is perfect for students, career changers, or anyone seeking immediate employment with professional development.
What We Offer:
- Free, paid training program starting immediately
- Flexible part-time hours (20-30 hrs/week)
- Competitive hourly wage + performance bonuses
- Health benefits for full-time equivalents
- Opportunities for advancement into leadership roles
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve customer inquiries and troubleshoot technical issues
- Process orders, returns, and account modifications
- Document interactions and update customer records
- Collaborate with team members to improve service quality
- Meet performance metrics for resolution time and satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to learn quickly with minimal supervision
- Proficiency with basic computer applications
- Positive attitude and customer-focused mindset
- Reliable transportation to Boston office
- Availability to start within 48 hours of hire