Job Description
Are you looking for a rewarding career opportunity in Columbus, Georgia? Do you want to start earning while building valuable professional skills? Apex Solutions Group is currently seeking motivated individuals to join our expanding team as Part-Time Customer Service Associates.
We value dedication, a positive attitude, and a willingness to learn. We provide comprehensive on-the-job training, so no prior experience is necessary. If you are ready to kickstart your career in a supportive environment, we want to hear from you.
Responsibilities
- Greet and welcome customers warmly, answering inquiries via phone, email, and in-person.
- Assist with data entry and maintaining accurate, up-to-date customer records.
- Resolve customer complaints and issues with patience, empathy, and professionalism.
- Operate standard office equipment and computer software efficiently.
- Collaborate with team members to meet daily operational goals and targets.
- Provide feedback on customer trends and service improvements to management.
- Follow company protocols for security and safety.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication abilities.
- Ability to work flexible hours, including weekends and evenings.
- Reliable transportation and a history of punctuality.
- A proactive approach to problem-solving.