Job Description
Start your career TOMORROW in the heart of NYC! MetroConnect Staffing is urgently hiring entry-level Customer Service Specialists for immediate placement. No experience required – we provide comprehensive paid training! Join our dynamic team in Manhattan and gain valuable skills while supporting Fortune 500 clients. This is your opportunity to launch a professional career with competitive pay, benefits, and growth opportunities.
Why Apply Today?
- Immediate start date – no waiting!
- Full training provided – learn everything you need
- Competitive compensation with quarterly bonuses
- Modern downtown office with skyline views
- Career advancement paths available
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issuesMaintain accurate client records in CRM systems
- Collaborate with support teams to resolve escalations
- Meet daily performance metrics and quality standards
- Participate in ongoing product training sessions
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – entry-level encouraged
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to Manhattan office
- Availability for flexible shifts (including weekends)