Job Description
Are you looking for a career change? Do you want to start a job with No Experience Required? Apex Data Systems is currently hiring Technical Support Specialists for our Night Shift team. We offer a comprehensive, Paid Training program to equip you with the necessary skills to succeed in the IT industry.
Join a leading technology firm in New York and kickstart your career with a guaranteed training program. Whether you are a recent graduate or looking to switch careers, this is the perfect opportunity to gain hands-on technical experience while earning a competitive wage.
Why Apply?
- Guaranteed Paid Training program upon hiring.
- No Experience Necessary – We teach you everything you need to know.
- Flexible Night Shift schedules available.
- Competitive hourly pay and performance bonuses.
- Health, dental, and vision insurance for full-time employees.
Responsibilities
- Provide top-tier technical support to customers via phone and email.
- Diagnose and resolve hardware and software issues efficiently.
- Document customer interactions and solutions in the internal database.
- Collaborate with senior technicians during the training phase.
- Ensure compliance with company quality and service standards.
- Escalate complex issues to Tier 2 support when necessary.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and typing skills.
- Strong verbal and written communication abilities.
- Ability to work independently during night shifts.
- Eagerness to learn and grow in a technical environment.
- Reliable internet connection (for remote options).