Job Description
Transform your career with our fully paid IT Support Specialist training program! No prior experience required—we provide comprehensive hands-on training and certification opportunities. Join our innovative team in California and build a future-proof career in technology with competitive compensation and growth opportunities.
Responsibilities
- Install, configure, and maintain computer hardware and software systems
- Diagnose and resolve technical issues via phone, email, and remote support
- Document incidents, solutions, and asset inventory using ITSM tools
- Train end-users on system usage and best practices
- Collaborate with cross-functional teams on IT projects
- Implement cybersecurity protocols and data protection measures
- Support network infrastructure and cloud-based applications
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Self-motivated with attention to detail
- Valid California driver's license (if field visits required)
- Pass background and drug screening