Job Description
Join our award-winning team at Santa Ana Wellness Center as a Front Desk Receptionist with comprehensive paid training! We're seeking enthusiastic individuals to deliver exceptional patient experiences while launching their healthcare careers. No prior experience required – we provide all necessary training to excel in this vital role.
Enjoy competitive pay, comprehensive benefits, and a supportive work environment. This position offers clear pathways for advancement into medical office management or patient coordination roles. Perfect for career changers, recent graduates, or anyone seeking stable employment with growth potential.
Responsibilities
- Manage patient check-in/out procedures efficiently using our electronic health record system
- Handle multi-line phone calls and schedule appointments with precision
- Verify insurance coverage and collect patient payments accurately
- Maintain a clean, organized reception area and ensure HIPAA compliance
- Collaborate with clinical staff to coordinate patient flow and resolve issues
- Process incoming mail and manage office supply inventory
- Provide exceptional customer service to diverse patient populations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and ability to thrive in a fast-paced environment
- No prior medical experience required – we provide comprehensive training
- Ability to multitask and prioritize effectively
- Detail-oriented with strong organizational skills
- Valid California driver's license (if applicable to role duties)