Job Description
Launch your career with industry-leading paid training and daily pay opportunities in Washington DC! Metro Career Solutions is seeking motivated individuals to join our dynamic team as Customer Service Specialists. No prior experience required – we provide comprehensive paid training covering communication, conflict resolution, and CRM systems. Enjoy the flexibility of daily pay through our partnership with Payactiv and immediate benefits including health insurance and retirement savings. Work in a modern downtown office with competitive wages, growth opportunities, and a supportive team environment.
Why Join Us?
- Guaranteed paid training (4 weeks, $18/hour)
- Daily pay option available after training
- Comprehensive benefits package
- Career advancement into leadership roles
- Modern downtown location with metro access
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process transactions and resolve client inquiries efficiently
- Utilize CRM software to document interactions and track progress
- Collaborate with team members to maintain service standards
- Meet daily performance metrics and quality benchmarks
- Participate in ongoing training to enhance skills
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable transportation to downtown DC office
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Customer service experience preferred but not required