Job Description
Transform your career with our industry-leading paid training program! GrowthNow Careers is seeking motivated individuals in Nashville to join our customer success team. No experience required—we invest in your growth through comprehensive paid training and weekly paychecks. Build valuable skills in communication, problem-solving, and client relationship management while enjoying competitive benefits and career advancement opportunities. Our modern downtown Nashville office fosters collaboration and innovation, making this the perfect launchpad for your professional journey.
Responsibilities
- Delocate exceptional customer experiences through phone, email, and chat support
- Master company products/services during paid onboarding training
- Resolve client inquiries and troubleshoot technical issues
- Collaborate with cross-functional teams to optimize service delivery
- Document interactions and maintain accurate client records
- Meet/exceed performance metrics for satisfaction and resolution rates
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and active listening skills
- Ability to learn technical concepts quickly
- Customer service mindset with empathy and patience
- Basic computer proficiency (Microsoft Office, CRM systems)
- Reliable transportation to downtown Nashville office
- Must pass background check and drug screening
- Commitment to 6-month training program