Job Description
We are Urgently Hiring for motivated individuals to join our growing team in New York. This is an Entry Level position that offers comprehensive training and a clear path for career advancement. No prior experience is required; we are looking for candidates who are eager to learn and ready to grow.
As a representative at Phoenix New York, you will be the face of our brand, ensuring our clients receive the best possible service. We value integrity, communication, and a positive attitude above all else.
Responsibilities
- Communicate with customers via phone, email, and chat to resolve inquiries and provide information.
- Assist in the processing of orders and customer accounts.
- Collaborate with the team to maintain high service standards.
- Identify customer needs and recommend appropriate solutions.
- Document customer interactions and feedback accurately.
- Maintain a professional and organized workspace.
Qualifications
- High school diploma or equivalent (required).
- Must be at least 18 years of age.
- Excellent verbal and written communication skills.
- Ability to type at least 35 WPM.
- Basic computer proficiency and familiarity with CRM software.
- Reliable transportation and punctuality.
- A positive, can-do attitude with a willingness to learn.