Job Description
Welcome to GrowthPoint Solutions, where we believe in developing talent from within. We are currently seeking enthusiastic individuals for our Full Time Customer Service Representative role. This position is perfect for those seeking to launch a career in a fast-paced corporate environment. We offer comprehensive on-the-job training, ensuring you have all the tools you need to succeed.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Full benefits package including health, dental, and vision.
- Paid training and clear career progression pathways.
- Supportive and collaborative team culture.
If you have a positive attitude and a willingness to learn, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer calls to resolve inquiries and provide product information.
- Document customer interactions accurately in the CRM system.
- Assist in troubleshooting basic technical issues for clients.
- Collaborate with the sales team to identify customer needs and upsell relevant services.
- Maintain a high level of customer satisfaction and professional decorum.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills.
- Strong verbal communication and active listening skills.
- Ability to work full-time hours, including weekends if necessary.
- Willingness to undergo a background check.