Job Description
Launch your career tomorrow with Louisville Innovations Group! We're seeking passionate entry-level professionals to join our dynamic customer service team. Enjoy competitive pay, comprehensive training, and clear advancement pathways in Louisville's thriving business district. Perfect for recent graduates or career changers ready to make an immediate impact.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining service quality metrics
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to enhance service delivery
- Participate in ongoing training programs to develop new skills
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service or related experience
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office suite
- Ability to work flexible hours including weekends
- Positive attitude with customer-first mindset
- Valid driver's license required (local travel)