Job Description
Immediate Hire Opportunity! No Experience Required! Join our dynamic team in Baltimore as a Customer Service Specialist. We're seeking motivated individuals ready to start immediately with comprehensive training provided. Perfect for career changers, recent graduates, or anyone seeking a fresh start. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Why Join Us?
- Full-time position with flexible scheduling options
- Comprehensive paid training and onboardingHealth, dental, and vision insurance after 90 days
- 401(k) with company match
- Clear career advancement path
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development
- Adapt to new technologies and processes
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our downtown office
- Ability to pass background check
- Must be authorized to work in the US