Job Description
Launch your career in Houston with our paid training program! No experience required for this part-time Customer Service Specialist position. We provide comprehensive hands-on training to develop your skills in client communication, problem-solving, and CRM systems. Join a supportive team where your growth is our priority. Flexible schedules available including evenings and weekends. Perfect for students, career changers, or anyone seeking a stable entry-point into the professional world.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Master company products/services through paid training modules
- Resolve customer inquiries and escalate complex issues
- Document interactions accurately in CRM databases
- Collaborate with team to improve service processes
- Meet performance metrics for response time and satisfaction
- Participate in ongoing skill development workshops
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable transportation to our Houston facility
- Flexible availability for 20-25 hours/week