Job Description
Are you looking for a rewarding career opportunity in the heart of Colorado? Apex Support Solutions is currently hiring dedicated Night Shift Customer Service Representatives. We are proud to offer entry-level positions for individuals with no prior experience required.
Join our high-energy team and enjoy the flexibility of night shifts while building a solid foundation in the customer service industry. We provide comprehensive training and a supportive environment to help you thrive.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- No experience necessary – we train you!
- Shift flexibility: 10:00 PM – 6:00 AM.
- Health, dental, and vision insurance available after 90 days.
Responsibilities
- Assist customers via phone, email, and live chat regarding products and services.
- Resolve customer inquiries and complaints with empathy and efficiency.
- Document all customer interactions accurately in our CRM system.
- Collaborate with team leads to improve service protocols and team performance.
- Maintain a professional and positive demeanor during high-volume periods.
- Stay updated on product knowledge and policy changes.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency and typing skills (35+ WPM).
- Excellent verbal and written communication abilities.
- Ability to work flexible night shift schedules (10 PM – 6 AM).
- Willingness to learn and adapt to new processes quickly.
- Reliable internet connection for remote work options.