Job Description
Join TechCorp Solutions as a Junior IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team. No prior experience required – we provide comprehensive paid training covering network administration, cybersecurity fundamentals, and cloud technologies. This full-time position offers growth opportunities, competitive benefits, and a collaborative work environment in the heart of Dallas.
What We Offer:
- 6-week paid training program ($2,000 training stipend)
- Career advancement into senior IT roles
- Health insurance, 401(k) matching, and paid time off
- Modern downtown Dallas workspace
- Access to cutting-edge tech labs
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document incidents and solutions using ITSM tools
- Collaborate with senior engineers on complex system deployments
- Conduct routine system maintenance and security updates
- Train end-users on new software and security protocols
- Participate in rotational on-call support schedule
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of Windows/macOS operating systems
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Willingness to obtain CompTIA A+ certification during training
- Ability to lift 20 lbs for equipment handling
- Valid driver's license for occasional off-site support