Job Description
Join TechNash Solutions as a Junior IT Support Specialist and kickstart your career in Nashville's thriving tech scene! We're seeking passionate tech enthusiasts to deliver exceptional IT support to our growing client base. Enjoy mentorship from industry veterans, hands-on experience with cutting-edge systems, and a pathway to career growth in one of America's fastest-growing tech hubs.
Why TechNash?
- Comprehensive training program covering cloud infrastructure, cybersecurity basics, and enterprise tools
- Collaborative environment with regular tech talks and certification sponsorship
- Competitive benefits package including health insurance and 401(k) matching
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate asset inventory records
- Collaborate with senior engineers on system upgrades and security patches
- Deliver user training on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Strong problem-solving abilities and customer service orientation
- CompTIA A+ or similar certification preferred (willing to sponsor)
- Valid Tennessee driver's license for occasional on-site visits