Job Description
Launch your career in technology with our comprehensive paid training program! TechStart Academy is seeking motivated individuals for entry-level tech associate positions in Detroit. No prior experience required – we provide hands-on training in IT fundamentals, cybersecurity basics, and customer support. This part-time role offers flexible hours while building valuable skills for high-demand careers. Join our diverse team and gain industry certifications while earning competitive compensation.
Why Join Us?
• Paid 8-week training program
• Flexible part-time schedule
• Career advancement opportunities
• Mentorship from industry experts
• Free certification preparation
Responsibilities
- Complete technical training modules covering IT infrastructure, networking basics, and security protocols
- Provide tier-1 customer support for enterprise clients via phone and chat
- Assist with hardware installation, troubleshooting, and basic software diagnostics
- Document technical issues and resolutions using CRM systems
- Collaborate with senior technicians on complex problem-solving
- Adhere to company security policies and compliance standards
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication skills
- Ability to work independently and in team environments
- Reliable transportation for on-site training sessions
- Passion for technology and willingness to learn new skills
- Must pass background check and drug screening