Job Description
Launch your tech career in San Jose's thriving innovation ecosystem with our comprehensive paid training program! TechGrowth Solutions Inc. is seeking motivated individuals to become Junior IT Support Specialists. No prior experience required – we invest in your growth through hands-on training, mentorship from industry experts, and a structured career path. Join our collaborative team at the heart of Silicon Valley and gain in-demand skills in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive benefits, professional development stipends, and opportunities for rapid advancement. This is your gateway to a lifelong career in technology.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cloud platform administration (AWS/Azure basics)
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on complex problem-solving
- Participate in security awareness training and best practices implementation
- Support office IT infrastructure including printers and network devices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic familiarity with Windows/macOS operating systems
- Excellent communication and customer service skills
- Willingness to obtain CompTIA A+ certification during training
- Ability to learn technical concepts quickly
- Valid California driver's license (for occasional equipment transport)
- Pass background check and drug screening