Job Description
Launch your tech career with paid training and immediate hire at TechGrowth Solutions! We're seeking motivated individuals for our Entry-Level IT Trainee program in Phoenix, AZ. No experience required – we'll provide comprehensive training to build your skills in technical support, networking, and cybersecurity. Enjoy competitive pay, growth opportunities, and a supportive team environment. Transform your passion for technology into a professional career today!
Responsibilities
- Complete paid training modules covering IT fundamentals, system troubleshooting, and customer support
- Provide technical assistance to clients via phone, chat, and remote support
- Assist with hardware/software installations, maintenance, and updates
- Document technical issues and solutions using ticketing systems
- Collaborate with senior IT staff on network monitoring and security protocols
- Participate in cross-departmental projects to enhance IT infrastructure
- Stay updated on emerging technologies through ongoing training
Qualifications
- No prior IT experience required – training provided
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Basic computer literacy with willingness to learn complex systems
- Ability to work independently and in team environments
- Customer service mindset with patience and professionalism
- Valid driver's license and reliable transportation
- Must pass background check and drug screening