Job Description
Launch your career with TechCorp Solutions, Nashville's leading technology innovator! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team. This is your chance to gain hands-on experience in a fast-paced environment while working with cutting-edge technology. As a cornerstone of our IT department, you'll provide essential technical support to clients and internal teams, ensuring seamless operations across all platforms. We offer comprehensive training, mentorship from industry experts, and clear pathways for career advancement. Join us in shaping Nashville's digital future!
Responsibilities
- Provide Tier 1 technical support via phone, email, and ticketing systems
- Install, configure, and troubleshoot hardware/software systems
- Document all IT procedures, solutions, and asset inventory
- Collaborate with senior IT staff on network maintenance projects
- Train end-users on new technology implementations
- Monitor system performance and security protocols
- Assist with onboarding new employees' IT setups
Qualifications
- Associate degree in IT, Computer Science, or related field
- Basic knowledge of Windows OS, networking, and security principles
- Excellent problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team environments
- Customer service experience with technical aptitude
- Valid driver's license for occasional on-site visits