Job Description
Join our dynamic team at TechSolutions Louisville and kickstart your IT career! We're seeking passionate entry-level professionals to provide exceptional technical support to our clients. This hands-on role offers comprehensive training and growth opportunities in a collaborative environment. If you're eager to learn, troubleshoot, and contribute to cutting-edge projects, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for clients
- Install, configure, and maintain desktop/laptop systems
- Document technical procedures and support tickets
- Collaborate with senior engineers on complex problems
- Provide remote and on-site technical assistance
- Implement security protocols and best practices
- Train users on new technologies and systems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication
- Customer service mindset with patience
- Ability to work independently and in teams
- CompTIA A+ certification preferred