Job Description
Launch your tech career with TechStart Solutions! We're seeking motivated entry-level IT Support Specialists to join our dynamic team in Chicago. No experience required – we provide comprehensive training and mentorship to help you grow into a tech professional. Enjoy competitive pay, full benefits, and a modern collaborative environment where your ideas matter. Start tomorrow and build your future in Illinois' thriving tech industry!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Set up and configure new employee workstations and peripherals
- Document technical issues and resolutions in ticketing systems
- Assist with network troubleshooting and basic system maintenance
- Collaborate with senior IT staff on infrastructure projects
- Train users on company software and best practices
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service experience a plus
- CompTIA A+ certification (or willingness to obtain)