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Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

TechGrowth Academy
Philadelphia
Estimated Salary
USD 45.000 – USD 55.000
Live Update
16 September 2026
Deadline
16 Sep 2027

Job Description

Launch your tech career with our paid training program! No prior experience required. Join TechGrowth Academy in Philadelphia and gain hands-on skills in network administration, cybersecurity, and cloud computing. Our immersive 12-week program combines classroom instruction with real-world projects, ensuring you job-ready upon completion. Enjoy competitive salary, benefits package, and career advancement opportunities. Transform your passion for technology into a professional career today!

Responsibilities

  • Install, configure, and maintain hardware/software systems
  • Provide technical support to end-users via phone/email
  • Monitor network performance and troubleshoot issues
  • Document IT procedures and create knowledge base articles
  • Collaborate with senior engineers on infrastructure projects
  • Participate in security audits and compliance checks
  • Train colleagues on new technologies and best practices

Qualifications

  • High school diploma or equivalent (college degree preferred)
  • Strong problem-solving and analytical abilities
  • Basic computer literacy and internet navigation skills
  • Excellent communication and customer service skills
  • Ability to learn technical concepts quickly
  • Valid driver's license and reliable transportation
  • Pass background check and drug screening
  • Must be a Philadelphia resident or willing to relocate

Required Skills

Technical Support Network Administration Cybersecurity Cloud Computing Customer Service Troubleshooting

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