Job Description
Join our dynamic team at InnovateTech Solutions as a Junior IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in San Diego's thriving tech hub. This role offers hands-on experience with cutting-edge systems while supporting our innovative startup environment. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. If you're ready to transform your technical knowledge into real-world solutions, apply today!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Deploy and configure workstations, peripherals, and cloud-based applications
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve system outages
- Assist with cybersecurity protocols and data protection measures
- Participate in system upgrades and infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or equivalent certification preferred
- Basic knowledge of Windows OS, Active Directory, and networking
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Strong problem-solving skills with customer service mindset
- Ability to lift 30lbs and work in varied office environments