Job Description
Launch your IT career with TechSolutions Inc., a leading technology innovator in San Antonio's thriving tech hub. We're seeking motivated entry-level professionals to join our dynamic IT support team. This hands-on role offers comprehensive training and mentorship to develop your technical expertise while supporting our cutting-edge infrastructure. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment in one of America's fastest-growing tech cities.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/Linux systems
- Assist with cybersecurity protocols and data protection measures
- Document IT processes and maintain accurate knowledge base entries
- Collaborate with senior engineers on system upgrades and projects
- Train end-users on technology best practices and security protocols
- Monitor system performance and escalate critical issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Familiarity with operating systems (Windows 10/11, Linux)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Ability to lift 20 lbs and work in server environments