Job Description
Launch your IT career with TechVision Solutions in sunny Los Angeles! We're seeking passionate entry-level tech talent to join our dynamic IT support team. This is your chance to gain hands-on experience with cutting-edge technologies while working in a collaborative, growth-oriented environment.
What We Offer:
- Comprehensive training program and mentorship
- Career advancement opportunities in IT infrastructure and cybersecurity
- Modern office with flexible work arrangements
- Competitive benefits package including health insurance and 401K
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain service desk tickets
- Collaborate with senior engineers on system upgrades and deployments
- Train end-users on new software and security protocols
- Monitor system performance and security alerts
- Participate in IT infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs for hardware maintenance
- Valid California driver's license required