Job Description
Launch your tech career tomorrow in Albuquerque! TechSolutions Inc. is seeking motivated entry-level IT Support Specialists to join our dynamic team. No prior experience required – we provide comprehensive training and mentorship. Enjoy competitive pay, full benefits, and a collaborative work environment in New Mexico's thriving tech hub. Apply today and start your journey toward a rewarding IT career!
Responsibilities
- Provide first-level technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS operating systems
- Assist with network connectivity and peripheral device setup
- Document support tickets and maintain accurate IT asset inventory
- Collaborate with senior team members on system upgrades and maintenance
- Deliver exceptional customer service with clear communication
- Participate in ongoing training to expand technical skills
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic understanding of computer hardware and networking concepts
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Quick learner with adaptability to new technologies
- Valid driver's license (for occasional site visits)