Job Description
Launch your tech career with paid training and zero experience required! TechGrowth Solutions is seeking motivated individuals for our remote Junior IT Support Specialist program in Houston. As a leader in IT workforce development, we provide comprehensive paid training to transform beginners into certified professionals. Enjoy flexible remote work while building skills in cloud computing, cybersecurity, and system administration. Join our inclusive team and start your journey toward a high-demand tech career today!
Responsibilities
- Complete paid training modules covering IT fundamentals, networking, and security protocols
- Provide remote technical support to clients via phone, chat, and email
- Diagnose and resolve hardware/software issues using diagnostic tools
- Document troubleshooting steps and maintain accurate service records
- Collaborate with senior technicians on complex system deployments
- Adhere to ITIL best practices for incident management
- Participate in weekly skill development workshops
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Self-motivated with ability to learn independently
- Comfortable working in remote team environments
- Basic computer literacy (Windows/Mac OS)
- Passion for technology and continuous learning