Job Description
Launch your tech career with InnovateTech Solutions! We're seeking motivated entry-level IT professionals to join our dynamic team in Fort Worth. As a Junior IT Support Specialist, you'll gain hands-on experience in enterprise environments while delivering exceptional technical support to our clients. This role offers structured training, mentorship opportunities, and a clear path to career advancement in the booming Dallas-Fort Worth tech corridor.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain service request tickets
- Collaborate with senior engineers on infrastructure projects
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies and system updates
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification (preferred)
- Basic knowledge of Windows OS and Active Directory
- Familiarity with cloud platforms (Azure/AWS)
- Excellent problem-solving and communication skills
- Ability to lift 30lbs and work in server environments
- Valid Texas driver's license (for occasional site visits)
- 0-2 years of professional IT experience