Job Description
Launch your tech career with comprehensive paid training at TechStart Solutions! We're seeking motivated entry-level professionals to join our dynamic IT Support team in Boston. No prior experience required – we'll equip you with industry certifications and hands-on expertise in network administration, cybersecurity basics, and cloud technologies. Enjoy competitive benefits, mentorship from senior engineers, and clear growth paths into specialized IT roles.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Implement and maintain network infrastructure under supervision
- Execute cybersecurity protocols and vulnerability assessments
- Document IT procedures and knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Participate in ongoing training to earn CompTIA A+/Network+ certifications
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license for occasional equipment transport
- Passion for technology and continuous learning