Job Description
Join our dynamic IT team and kickstart your career with comprehensive training! We're seeking motivated entry-level professionals to become Junior IT Support Specialists. No prior experience required – we provide all necessary certifications and hands-on training. Work with cutting-edge technology while supporting global clients in a collaborative environment. Enjoy structured career progression, mentorship from industry experts, and opportunities to specialize in cybersecurity or cloud computing. Our modern London office offers flexible hours and hybrid work options.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide Tier 1 technical support via phone, email, and chat
- Document incidents and solutions using ITSM tools
- Collaborate with senior engineers on complex issues
- Participate in training sessions for new technologies
- Assist with network administration tasks
- Contribute to knowledge base articles
Qualifications
- High school diploma or equivalent (A-Levels/BTEC)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication skills
- Willingness to earn CompTIA A+/Network+ certifications
- Ability to work in a fast-paced environment
- Valid UK work authorization
- Passion for technology and continuous learning