Job Description
Launch your tech career with TechSolutions UK Ltd! We're seeking passionate entry-level IT Support Specialists to join our innovative London team. As a cornerstone of our digital transformation, you'll gain hands-on experience with cutting-edge systems while working alongside industry experts. This is your chance to build foundational skills in a supportive environment that values growth and innovation.
Why Join Us?
• Mentorship from senior engineers
• Industry certification opportunities
• Collaborative startup culture
• Career progression pathways
Responsibilities
- Provide first-line technical support for hardware/software issues
- Manage user accounts and system permissions
- Install and configure workstations and peripherals
- Document technical procedures and knowledge base articles
- Assist with cybersecurity protocols and data backups
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and report anomalies
Qualifications
- Relevant IT qualification or equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work under pressure and prioritize tasks
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly