Job Description
Launch your tech career with our comprehensive paid training program! Detroit Tech Academy is seeking motivated individuals to join our IT Support team in Detroit, MI. No prior experience required – we provide all necessary training to transform you into a certified IT professional. Enjoy competitive pay, full benefits, and a clear career path in one of America's fastest-growing tech hubs.
As an IT Support Specialist, you'll work with cutting-edge technology while serving diverse clients across Michigan's thriving business landscape. Our 12-week paid training program covers networking, cybersecurity, cloud computing, and troubleshooting. Graduates immediately transition to full-time roles with growth opportunities into systems administration and DevOps.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide Tier 1-2 technical support for internal/external clients
- Diagnose and resolve network, security, and application issues
- Create and maintain technical documentation
- Collaborate with cross-functional teams on IT projects
- Implement cybersecurity best practices
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Valid driver's license (client site visits required)
- Pass background check and drug screening
- Commitment to completing 12-week training program
- Interest in pursuing CompTIA A+/Network+ certifications