Job Description
Join TechAdvance Solutions as an IT Support Specialist and kickstart your career in technology! We provide comprehensive paid training for motivated individuals eager to grow in the IT field. No prior experience required – we'll equip you with the skills to excel in network administration, system troubleshooting, and cybersecurity best practices. Work alongside industry experts in our modern downtown Chicago office and become part of a team dedicated to innovation and professional development.
Responsibilities
- Install, configure, and maintain hardware/software systems across organizational networks
- Diagnose and resolve technical issues via remote support and on-site assistance
- Implement cybersecurity protocols and conduct vulnerability assessments
- Create and maintain technical documentation and user training materials
- Collaborate with cross-functional teams to optimize IT infrastructure
- Monitor system performance and recommend proactive improvements
Qualifications
- High school diploma or equivalent; technical certifications preferred
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Basic knowledge of Windows/Linux operating systems
- Ability to learn technical concepts quickly through structured training
- Customer service mindset with patience for end-user support