Job Description
Launch your tech career with comprehensive paid training! TechTrain Solutions is seeking motivated individuals for our IT Support Specialist Trainee program in Indianapolis. No prior experience required – we provide all necessary certifications and hands-on training to prepare you for a thriving career in IT. Our 6-week intensive bootcamp covers networking, cybersecurity, cloud computing, and customer service excellence. Upon completion, you'll transition to a full-time role with competitive benefits and growth opportunities.
Responsibilities
- Complete comprehensive IT certification training program
- Provide tier-1 technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and solutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in weekly skills workshops and certification exams
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical thinking abilities
- Excellent written and verbal communication skills
- Self-motivated with eagerness to learn new technologies
- Ability to work in a fast-paced team environment
- Valid driver's license and reliable transportation