Job Description
Are you looking for a career in technology without the need for prior experience? Apex Digital Solutions is currently hiring an Entry-Level IT Support Specialist in Fort Worth, TX. We pride ourselves on providing comprehensive on-the-job training to help you launch your career in the IT industry.
Join our dynamic team and gain hands-on experience in a fast-paced environment. We are looking for motivated individuals who are eager to learn and grow with us. Our training program is designed to take you from a beginner to a confident IT professional.
Why Join Us?
- Paid Training Program: We invest in your growth from day one.
- Career Advancement: Clear pathways for promotion within the company.
- Modern Environment: Work with cutting-edge technology and a supportive team.
Job Summary
As an IT Support Specialist, you will be the first point of contact for technical issues, ensuring our operations run smoothly. You will work closely with our senior technicians to resolve hardware, software, and network problems.
Responsibilities
- Provide technical support to clients via phone, email, and in-person.
- Troubleshoot hardware and software issues for desktops, laptops, and mobile devices.
- Assist in the installation, configuration, and maintenance of office networks.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with senior engineers to learn best practices in IT management.
- Manage inventory of IT assets and supplies.
Qualifications
- High school diploma or GED required.
- Basic computer literacy is a plus, but not required.
- Strong desire to learn and problem-solving mindset.
- Excellent communication skills, both verbal and written.
- Reliable internet connection and transportation.
- Ability to work full-time hours (40 hours/week).