Job Description
Launch your tech career in Philadelphia with our paid training program! No experience required – we’ll provide everything you need to succeed as an IT Support Specialist. Join our dynamic team at TechSolutions Inc., where innovation meets opportunity. Enjoy comprehensive hands-on training, mentorship from industry experts, and a clear path to career advancement. Our modern downtown office offers collaborative workspaces and cutting-edge technology. If you’re passionate about problem-solving and eager to build technical skills, this is your chance to transform your future.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and maintain accurate service records
- Collaborate with team to resolve network and security concerns
- Assist with device inventory management and asset tracking
- Participate in ongoing training to expand technical knowledge
- Support office IT infrastructure maintenance and upgrades
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet proficiency
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and adaptability
- Willingness to learn technical concepts quickly
- Reliable transportation to downtown Philadelphia office
- Passion for technology and continuous improvement