Job Description
Are you looking to kickstart your career in the tech industry? Apex Digital Systems is seeking a dedicated and eager IT Support Specialist to join our growing team in Minneapolis. We don't just hire employees; we invest in talent. Even if you lack formal experience, we provide comprehensive paid training and mentorship to help you succeed.
As an entry-level IT Support Specialist, you will be the first point of contact for our employees, ensuring smooth daily operations and technical stability. We offer immediate hiring opportunities for driven individuals ready to learn, grow, and build a future in Information Technology.
Why Join Us?
- Immediate Start: We are looking to fill this position immediately.
- No Experience Required: We prioritize attitude and aptitude over years of experience.
- Competitive Pay: Earn $18-$22/hour with opportunities for rapid advancement.
- Modern Environment: Work in a dynamic, collaborative office in the heart of Minneapolis.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues via phone and ticketing systems.
- Assist in the setup, configuration, and deployment of workstations, printers, and mobile devices.
- Monitor and maintain the health of office IT infrastructure and network connectivity.
- Document technical issues and resolutions to maintain a knowledge base for the team.
- Collaborate with senior technicians to learn best practices and escalate complex issues when necessary.
- Conduct onboarding sessions for new hires, ensuring they have the tools and training needed to succeed.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT, Computer Science, or related field is a plus.
- Basic computer literacy (proficiency in Microsoft Office Suite and operating systems).
- Strong desire to learn and grow within the IT field.
- Excellent interpersonal and communication skills to interact with diverse internal stakeholders.
- Problem-solving mindset with the ability to remain calm under pressure.
- Reliable transportation to the Minneapolis office.