Job Description
Are you ready to launch your career in the fast-paced world of technology? Oklahoma Digital Systems is looking for a driven Entry Level IT Support Specialist to join our dynamic team in Oklahoma City.
We are not just looking for a job applicant; we are looking for future technology leaders. If you have a passion for problem-solving and a curiosity about how computers work, we provide the training, mentorship, and tools you need to succeed.
Why Join Us?
- Modern Tech Stack: Work with the latest hardware and software.
- Career Growth: Clear pathways to Senior Engineering and Management roles.
- Competitive Benefits: Health, dental, and vision insurance from day one.
Don't let a lack of formal experience hold you back. We value potential and attitude over pedigree. Apply today to become part of the Oklahoma City tech community.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve incoming help desk tickets in a timely and professional manner.
- Assist in the deployment and configuration of workstations, printers, and peripherals.
- Monitor system performance and alert the team to potential issues before they occur.
- Collaborate with senior IT staff to document technical processes and knowledge base articles.
- Conduct on-site training for end-users regarding software usage and security best practices.
Qualifications
- High school diploma or GED equivalent is required.
- Fundamental knowledge of computers, operating systems (Windows/Mac), and internet browsers.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent communication skills with a customer-focused attitude.
- Willingness to obtain relevant IT certifications (we support tuition reimbursement).
- Ability to work flexible hours, including occasional evenings or weekends as needed.