Job Description
Join Albuquerque's premier customer service team today! We're urgently seeking motivated Call Center Agents to deliver exceptional support to our growing client base. Enjoy competitive compensation, comprehensive training, and a dynamic team environment. Immediate openings available – start your career in customer service now!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics
- Collaborate with team leads to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Clear background check required