Job Description
Join TechCorp Solutions as an IT Support Specialist and kickstart your career in technology! We provide comprehensive paid training for motivated individuals eager to enter the IT field. Our Dallas-based team offers a collaborative environment where you'll gain hands-on experience with enterprise systems, network troubleshooting, and customer service excellence. No prior IT experience required – just bring your passion for learning and problem-solving!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service records
- Collaborate with senior technicians on complex system issues
- Participate in ongoing training programs to enhance technical skills
- Assist with cybersecurity best practices implementation
- Support office technology infrastructure including printers and networks
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with Windows/macOS
- Strong problem-solving and communication skills
- Ability to work in a fast-paced team environment
- Customer service experience a plus
- Willingness to complete company-provided IT certification training
- Valid driver's license for occasional off-site support