Job Description
Join our dynamic team at TechCorp Solutions as a Full-Time IT Support Specialist! We're seeking motivated individuals with a passion for technology – no prior experience required. Our comprehensive paid training program will equip you with industry-leading skills in network administration, cybersecurity, and cloud solutions. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in Houston's thriving tech hub. Transform your career with us!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and remote access
- Install, configure, and maintain workstations and servers
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams to implement IT solutions
- Participate in ongoing training to maintain technical proficiency
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Basic computer literacy and willingness to learn new technologies
- Ability to work flexible hours including occasional on-call duties
- CompTIA A+ or similar certification (obtainable through training)
- Valid driver's license for occasional on-site client visits