Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive a $2,500 sign-on bonus! We're seeking a polished professional to be the first point of contact for our patients in Durham's premier medical facility. This full-time role offers competitive pay, comprehensive benefits, and a dynamic work environment where your exceptional communication skills will shine. If you thrive in fast-paced settings and want to make a meaningful impact in patient care, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and compassion
- Answer and route incoming calls while maintaining a professional demeanor
- Schedule appointments using Epic EMR system
- Collect and verify insurance information accurately
- Maintain clean and organized reception area
- Assist with administrative tasks including filing and data entry
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- Minimum 2 years front desk/reception experience
- Proficiency in Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong attention to detail and organizational abilities
- Experience with EMR systems (Epic preferred)
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge