Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Richmond! We provide all necessary equipment including modern computer systems, headsets, and scheduling software. Enjoy a supportive environment with professional growth opportunities and comprehensive benefits.
Responsibilities
- Manage patient check-in/out procedures using provided digital systems
- Handle multi-line telephone calls with exceptional professionalism
- Schedule appointments and maintain electronic calendars
- Process insurance verification and documentation
- Maintain organized reception area and equipment
- Collaborate with clinical staff for seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with provided equipment (MS Office, EMR systems)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment
- Basic medical terminology knowledge preferred